Assistant General Manager (AGM)

Newport National Golf Club is an 18-hole links style course deemed the “Number One Public Access Course in New England,” by New England Golf Monthly. Golfweek Magazine placed the course in the “Top Twenty New Courses in America”, and our newly constructed 20,000 sf Club House, 9-hole golf course, and practice facility is on track to open in 2025.

We are currently seeking an Assistant General Manager/Food and Beverage Manager.This individual is responsible for supporting the General Manager with day-to-day course operations to meet performance, staffing, and profit goals.

Key Responsibilities

Maintain and expand membership and/or customer base by assisting in the prompt handling of member and guest concerns and issues

Generate revenue by assisting GM in overseeing the reservation system and procedures; reviewing daily utilization levels and tee sheet to verify conformity with standards and identify price integrity and demand opportunity; and expanding sales by initiating and monitoring effectiveness of monthly promotions, demand managements, and demand creation strategies

Utilize tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy

Assist in budget and expense management by utilizing labor scheduling tools to follow demand patterns; review Account Payables, Account Receivables, and general ledger and making daily, weekly, or monthly financial reports as requested; monitor inventory levels for merchandise, food and beverage

Monitoring cash handling procedures and thoroughly investigating all security concerns

Assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while achieving the Clubs revenue and profit objectives

Develop and train all service personnel, to maintain a high level of service

Responsible for the scheduling and/or directing the scheduling of all service personnel and the budgeting of labor costs. Ensure controls on time reporting via the time management systems are in place

Qualifications

• 5 years management experience, preferably in the golf/hospitality/service industry
• Solid time management, organization, and prioritization skills
• Ability to make decisions in a fast-paced environment
• Food Handlers Certificate, Alcohol Safety, and CPR Certification preferred.
• Computer literacy required/Spreadsheet knowledge required. Computer skills, good communication skills, ability to be a strong leader
• PGA or LPGA certification recommended
• Valid driver’s license required

Bachelor’s degree preferred.

Newport National Golf Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Work Location: In person