Coffee Shop Manager

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

Cafe Manager responsibilities include scheduling shifts for baristas, monitoring daily expenses and revenues and ordering supplies as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and keep our cafe a favorite local spot.

Responsibilities
Manage day-to-day operations of the cafe
Hire and onboard new staff
Train employees on drinks preparation and proper use of coffee equipment
Maintain updated records of daily, weekly and monthly revenues and expenses
Add new menu items based on seasonality and customers’ preferences
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy and equipment is maintained
Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements
Work experience as a Cafe Manager or Barista
Hands-on experience with professional coffee machines
Good math skills
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Customer service attitude
High school diploma
Additional certification (e.g. in Business Administration or Hospitality) is a plus

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Includes

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager

Employees working per shift:

• 5 or fewer

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $21.12 - $22.36 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training

Shift:

• 10 hour shift
• 8 hour shift
• Night shift

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant Experience: 3 years (Required)

Work Location: Multiple locations

Interested parties may apply here.